Returns Policy

Returns, Refunds & Warranty Policy
At Bluebolt, customer satisfaction is important to us. This Returns, Refunds & Warranty Policy explains the conditions and procedures for returning products, requesting refunds, reporting damaged or defective items, and obtaining warranty service.
By placing an order with Bluebolt, you acknowledge this policy, subject to any rights and protections available to you under applicable law.

1. Return Eligibility — 30-Day Return Window
   Bluebolt offers a 30-day return window beginning on the date your order is delivered.
   To qualify for a return, the following conditions generally apply:

• The item must be unused and in its original condition.
• The product must be returned in its original packaging, with the original seal intact where applicable.
• All original components, manuals, parts, and accessories must be included.
• The item must not show signs of use, damage, alteration, or tampering.
  Products that do not meet these conditions may be ineligible for a refund, subject to applicable law.
  Product Compatibility & Change of Mind
  Please carefully review product descriptions and compatibility information before purchasing. For products such as wireless chargers and charging accessories, we recommend confirming compatibility with your device before opening the packaging.
  Unless otherwise required by applicable law or expressly approved by Bluebolt, returns may not be accepted for:
• Change-of-mind requests.
• Compatibility issues where the product matches its published description and specifications.
  For products with sealed packaging, please contact our support team before opening the package if you are unsure whether the product is compatible with your device.
  AirPods compatibility note: Before purchasing a wireless charging accessory, please verify whether your AirPods model and charging case support wireless charging.
  All return requests require prior review and authorization from Bluebolt.

2. Return Authorization & Instructions
   All returns must be approved by Bluebolt before the item is shipped back.
   To request a return:
3. Email our customer support team at bestsellinges@gmail.com.
4. Provide your order number, the product you wish to return, and the reason for your request.
5. Wait for our team to review your request and provide return instructions.
6. If your return is approved, ship the item to the return address provided by our support team.
   Returns sent without prior authorization may be refused or delayed. Please do not send products to an address that has not been confirmed by Bluebolt.
7. Return Shipping Costs & Fees
   Unless the return is due to an error by Bluebolt or another arrangement is required by applicable law:

• Customers are responsible for return shipping costs.
• Original shipping charges are non-refundable, except where otherwise required by law.
• Shipping Protection fees and extended warranty fees are non-refundable, except where otherwise required by law or expressly stated in the applicable terms.
• Customers returning products internationally are responsible for applicable return-shipping customs duties, taxes, and fees.
  Please use a trackable shipping service and retain your proof of shipment. Bluebolt cannot guarantee recovery of return packages lost or damaged in transit and is not responsible for losses caused by inadequate packaging or the carrier, except where applicable law provides otherwise.
  Any customs delays or additional inspection requirements may affect the return transit time.

4. Refund Eligibility & Processing
   Refunds are processed after the returned product has been received and inspected.
   If your return is approved:

• The refund will generally be issued to the original payment method.
• Processing by Bluebolt may take up to 10 business days after approval.
• Your bank, card issuer, or payment provider may require additional time for the refund to appear in your account.
  We will notify you if your refund is approved, adjusted, or denied.
  A refund may be reduced or denied, where permitted by law, if:
• The returned item does not meet the applicable return conditions.
• The product or its original components are missing.
• The item shows signs of use, damage, or tampering beyond what is permitted for inspection.
• The return is received outside the applicable return window and no exception applies.
  Restocking Fees
  For orders exceeding $500, a restocking fee of up to 20% may apply to eligible discretionary returns, where permitted by applicable law and disclosed before the return is completed.
  Any applicable fee will be communicated to the customer before the return is finalized. This fee does not apply where prohibited by law or where the return results from a confirmed product defect, shipping damage, or an error attributable to Bluebolt.

5. Optional Partial Refunds or Store Credit
   In certain circumstances, Bluebolt may offer a partial refund or store credit without requiring the product to be returned.
   Please note:

• These options are discretionary and are not guaranteed.
• The proposed amount and terms will be communicated in writing.
• The customer must explicitly accept the offer before it is processed.
• If the offer is declined, the standard return policy will apply, subject to eligibility and applicable law.
  Accepting a partial refund or store credit may affect further claims relating to the same issue, to the extent permitted by law. Any such conditions will be explained before acceptance.

6. Damaged, Defective, or Incorrect Items
   If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.
   To help us investigate the issue, please email bestsellinges@gmail.com, preferably within 48 hours of delivery, and include:

• Your order number.
• Clear photos of the product and its packaging.
• A brief description of the issue.
• A short video demonstrating the problem, if requested for troubleshooting or defect verification.
  Our support team may provide troubleshooting instructions or request additional information before determining the appropriate resolution.
  If a claim is approved, Bluebolt will arrange a replacement at no additional cost, subject to product availability and applicable law. If a replacement is unavailable or inappropriate, another remedy may be offered as required by law or agreed with the customer.
  Reporting an issue after the recommended 48-hour period does not automatically eliminate any rights or remedies available under applicable law.

7. Limited Warranty — 12 Months
   Bluebolt products are covered by a 12-month limited warranty beginning on the date of purchase, subject to the terms below and any non-excludable rights under applicable law.
   What the Warranty Covers
   The warranty covers manufacturing defects in materials or workmanship under normal, intended use during the warranty period.
   How to Submit a Warranty Claim
   To request warranty service:
8. Email bestsellinges@gmail.com with your order number and a description of the issue.
9. Provide proof of purchase if requested.
10. Submit a video of up to two minutes clearly demonstrating the defect, if reasonably necessary to assess the claim.
11. Follow the troubleshooting and verification instructions provided by our support team.
    Our team will review the information and advise you of the next steps.
    What the Warranty Does Not Cover
    To the extent permitted by applicable law, the limited warranty does not cover:

• Normal wear and tear.
• Damage caused by misuse, abuse, accidents, or negligence.
• Unauthorized modifications, repairs, or tampering.
• Damage resulting from use with incompatible accessories or equipment contrary to product instructions.
• Loss or theft of the product.
• Cosmetic damage that does not affect normal product functionality, unless otherwise required by law.
  Warranty Replacements & Shipping
  If a warranty claim is approved, Bluebolt will explain the replacement or other applicable remedy.
  Any shipping costs associated with warranty service will be communicated before the product is sent. Customers may be responsible for certain shipping costs where permitted by applicable law and the specific warranty terms.

8. Contact Us
   If you have questions about returns, refunds, defective products, or warranty claims, please contact our customer support team:
   Email: bestsellinges@gmail.com
   Please include your order number in all correspondence so we can assist you more efficiently.
   Thank you for choosing Bluebolt. We appreciate your trust and the opportunity to help resolve any concerns with your purchase.